About

Since 2008, we have been a partner of choice for organizations of all kinds and sizes.

We believe the best organizations:

• Efficiently deliver products or services that meet or exceed expectations
• Enhance the capability of stakeholders to work together
• Have a positive net impact on employees, the environment, communities, and shareholders
• Sense and adapt to changing circumstances

Our guiding principles and practices generate unique value for clients.

Informed Services

• We ask provocative questions, listen carefully, and seek first to understand the client’s situation and need.
• We collect and share data throughout our engagements to ensure we’re tackling the right issues with the best solutions and delivering results.
• We draw from the social, behavioral, and management sciences to re-frame thinking, create shared ownership, and facilitate positive change.
• We establish and maintain clear expectations about the information we collect, its purpose, and with whom it is shared.

Inclusive Teamwork

• We aim to balance and integrate the interests of the whole system by involving stakeholders in our workflow.
• We co-create custom solutions to maximize commitment and practicality. (We do not offer “canned” or one-size-fits-all solutions.)
• We promote free and informed choice (with confidentiality commitments in mind).
• We believe direct, candid, and constructive dialogue leads to better outcomes.

Adaptive Learning

• We believe complacency is the enemy of vitality.
• We believe we must be aware of our own strengths, biases, and blind spots to adapt and thrive.
• We believe in continuous experimentation, reflection, and application of lessons learned.
• We integrate learning and day-to-day work because doing so saves time and money and leads to superior learning.
• We strive to build client capability and capacity to lead, learn, and adjust to changing circumstances (not dependency.)
• We believe untapped creativity and innovation exists in most organizations and should be activated.

We further differentiate ourselves based on who we are and how we work.